Verzendbeleid
SHIPPING POLICY
Order Processing and Fulfillment
Alf-I Merch products are made to order. Orders are produced and fulfilled by our third-party production and fulfillment partners.
Production begins after your order has been confirmed and payment has been successfully processed. Because products are made to order, processing times may vary depending on the product, order volume, production capacity, and destination.
Shipping and Delivery
Available shipping methods, shipping costs, and estimated delivery information are displayed at checkout before you complete your purchase.
Estimated delivery times include both production and shipping time. Delivery estimates are provided as guidance and are not guaranteed. Delays may occur because of carrier operations, customs processing, weather, peak periods, production capacity, or other circumstances outside our reasonable control.
We will notify you if we become aware of a significant delay affecting your order.
Fulfillment Locations
Orders may be produced and shipped from different locations depending on product availability, production capacity, and the delivery destination. Whenever possible, our fulfillment partner selects a production location close to the customer, but local production cannot always be guaranteed.
Shipping Costs
Shipping charges are calculated according to the destination, product, quantity, and available shipping method. The applicable shipping charge will be shown at checkout before you complete your purchase.
Customs, Duties and Import Charges
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. Where such charges are not collected during checkout, they may be payable by the customer upon import, subject to applicable law.
Tracking
Tracking information will be provided when available after the order has been produced and shipped. Some shipping methods or destinations may not offer tracking.
Incorrect or Incomplete Shipping Address
Please check your shipping address carefully before completing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after production or fulfillment has started.
Lost, Damaged or Delayed Orders
If your order arrives damaged, appears to be lost, or is significantly delayed, please contact Alf-I Merch through our Contact page or by email so that we can investigate the issue.
Nothing in this Shipping Policy limits any statutory rights you may have under applicable consumer law.
Contact
If you have questions about shipping or delivery, please contact us at:
Alf-I Merch
alf-mol@online.no
Gudbrandsdalsvegen 345, 2624 Lillehammer, Norway
+47 94 89 49 37